US giant, Valve Corporation, fined over $US2 million for its no refund policy
The Law Australia has very strong consumer protection laws, contained in the Australian Consumer Law (ACL). One consumer ‘guarantee’ requires that goods be of ‘acceptable quality’ (for example, fit for purpose, free from defects etc.). This guarantee applies to goods of a kind ‘ordinarily acquired for personal, domestic or household use or consumption’ (consumer goods) …
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